True North IMH (SMEG Family)

“For the record, I am NOT a new patient and that is why I blew up. Staff has been blowing me off for MONTHS as I've been practically begging to get in with Jamie. Then I try one last time, and the lady at the desk just says "she's not taking new patients" without even looking. It is not my fault that the software is too complicated for the staff to understand or that they never call when they are always the ones to offer the call. That call is never coming. I am effectively being punished for their poor follow through. Thanks for completely abandoning me for absolutely no reason. I will never recommend this place ever again.”

“This facility has severe issues on all levels. The P.A. Natalie is excellent and I would recommend her to anyone. However the staff particularly, the older lady who is the receptionist is extremely rude. I have called multiple times regarding different concerns and was either never gotten back with or completely disregard. This business is highly un professional especially when it comes to something as important and sensitive as mental health. If you want legitimate serious care please seek elsewhere and save your time.”

“Dr Roger's is a very smart, concerned and patient woman. Before she got there I was on the wrong meds and I have nothing but very good things to say about them. I feel safe and informed. She wants me to focus on diet and exercise rather than putting me on a drug. I love that!! She makes sure im ok and responds to my text right away. I recommend anyone going there. Especially LGBT folks. Your safe there. They listen and are just doing what they have to. Keep your appointments and be on time. Smooth sailing”

“I highly recommend Dr Rogers and her staff. When I say she helped save my life I mean it. She has been working with me through a very hard time in my life that caused debilitating anxiety and treatment resistant depression. She is such a personal and caring doctor and will work with you to make sure you get the help needed. I was helped greatly with the TMS treatments and Malcolm is so awesome at his job and is so helpful and caring! I can’t say enough good things about this practice and the people who work here- they are all so accommodating and friendly.”